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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dj Nhunzi

November 15, 2024

5  out of  5
rating by Dj Nhunzi
"Kayla was fantastic with her awesome knowledge of her job and her infectious laugh. I have moved from Va to Pa and she definitely made my transition smooth."
We responded:
"DJ, We're so glad to hear that Kayla made your transition from VA to PA smoother! Her laughter is contagious, isn't it? We're lucky to have her on our team. Thanks for sharing your positive experience!"
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Maria Vazquez

November 8, 2024

5  out of  5
rating by Maria Vazquez
"Jenny Walker was awesome. She help me getting all the information that I need and I was able to get better coverage. Thank you!"
We responded:
"We're thrilled to hear that Jenny was so helpful. Our team is committed to providing top-notch service, and we're glad we could assist you. Thank you for choosing State Farm. We look forward to serving you again."
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Mary Gobrecht

November 7, 2024

5  out of  5
rating by Mary Gobrecht
"Ms. Jenny was very nice and she helped me a great deal. Ms. Jenny listen to everything I need."
We responded:
"Thank you for your kind words. We're so glad Jenny was able to assist you. We strive to provide excellent customer service, and we're happy to hear we met your expectations. Please don't hesitate to contact us again in the future."
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Persefone Smith

November 1, 2024

5  out of  5
rating by Persefone Smith
"Jenny provided excellent customer service. Very happy that she was able to assist me by lowering my payment. Thank you for your help"
We responded:
"Persefone, Thank you so much for your kind review. We are glad Jenny took such great care of you. We appreciate you!"
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I'm SooOooo ImpreSsssSs

October 18, 2024

5  out of  5
rating by I'm SooOooo ImpreSsssSs
"Kayla... absolutely incredible and very happy 😁 to join state farM.... definitely 😁😁😁😁 save aLOT..."
We responded:
"Thank you for your feedback!"
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Shona Myers

October 17, 2024

5  out of  5
rating by Shona Myers
"I spoke with Samantha today and she was very curtious and pleasant to talk to and provided me with the information that I needed! Great customer service!!!"
We responded:
"Thank you so much Shona!"
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Kara Miller

October 17, 2024

5  out of  5
rating by Kara Miller
"Kayleigh assisted in getting my own policy from a joint policy along with life insurance. When I purchased my house she assisted me with great ease as the mental struggle of home purchasing was alot."
We responded:
"Kara thank you so much for your feedback. We are so glad Kayleigh could help you with all your insurance needs!"
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Amy Myers

October 17, 2024

5  out of  5
rating by Amy Myers
"Best agency by far! Josh recently recommended a new homeowner's endorsement that is available that covers mechanical breakdown on all major appliances, etc. Two weeks ago I had my septic tank pump lock up, causing a $1,600 bill. Thanks to Josh and State Farm, I only had to pay my $500 deductible!"
We responded:
"Thank You Amy! We appreciate you!"
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Jd Myers

October 16, 2024

5  out of  5
rating by Jd Myers
"Amy has great customer service and is great to work with at the Hanover office"
We responded:
"Thank you for your feedback Jd!"
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Laura Felton

October 16, 2024

5  out of  5
rating by Laura Felton
"10/10 recommend kayla at state farm"
We responded:
"Thank you Laura for your feed back! We are blessed to have Kayla on our team!"
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Todd Trimmer

October 16, 2024

5  out of  5
rating by Todd Trimmer
"Great service and good prices! I would recommend this agency."
We responded:
"Todd, Thank you for your kind words. We appreciate it!"
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Mindy Hamilton

October 16, 2024

5  out of  5
rating by Mindy Hamilton
"Josh and his team were so knowledgeable! They knew exactly what I needed to protect my family and give me peace of mind. I was able to share my financial goals and they matched me up with products to help me move towards my targets and ensure my children would be cared for in case of unforeseen circumstances. Josh and his team answered all my questions and I'm grateful for their service."
We responded:
"Mindy, Thank you for your kind words about our team! We're thrilled to hear that we were able to provide you with the information and support you needed to protect your family. We will be sure to pass along your compliments to the team."
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Alex

October 16, 2024

5  out of  5
rating by Alex
"Kayleigh was absolutely perfect to work with! We switched home and auto from Progressive to State Farm and she was able to easily answer every question with ease. Would absolutely 11 outta 10 recommend working with her again!"
We responded:
"Alex, Thank you for your kind words about Kayleigh! We're thrilled to hear that you had such a positive experience switching to State Farm. We appreciate your recommendation."
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Christian Talpas

October 16, 2024

5  out of  5
rating by Christian Talpas
"Thank You Kayla S. For the great customer service! Wonderful experience."
We responded:
"Christian, thank you for your kind review. We appreciate you!"
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Haley Shultz

October 16, 2024

5  out of  5
rating by Haley Shultz
"Absolutely hand downs could not be happier with the customer service provided by Kayla S. She is always so helpful, kind and knowledgeable! Will always recommend her!"
We responded:
"Haley, Thank you for your kind words about Kayla! We’re so glad to hear that she’s been such a help to you!"
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Hannah Trimmer

October 15, 2024

5  out of  5
rating by Hannah Trimmer
"I would recommend State Farm to everyone! Kayleigh is so knowledgeable about her work. She goes out of her way to make sure you feel safe, secure and taken care of. She’s simply the best!"
We responded:
"Hannah, she is the best :) Thank you for your kind words about Kayleigh and State Farm! We're thrilled to hear that you had such a positive experience. We appreciate your recommendation."
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Jerri King

October 15, 2024

5  out of  5
rating by Jerri King
"Josh Grove State Farm Agent is excellent! He is very knowledgeable and takes his time answering any questions my husband and I had. I would recommend him and his office to all."
We responded:
"Thank you Jerri! We appreciate you!"
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Jessica Bair

October 15, 2024

5  out of  5
rating by Jessica Bair
"If you’re thinking about switching, do it. Kayleigh made the process so easy and painless. She saved me over $1,500 a year bundling home and auto. Always willing to answer all my questions and I know there were a lot. Walked me through every step. I think it may have taken 30mins max. I’m mad at myself for not calling sooner!"
We responded:
"Jessica, Thank you for your kind words about Kayleigh! We're thrilled to hear that she was able to save you so much money on your home and auto insurance. We appreciate your recommendation and will be sure to pass along your compliments to her."
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Donna Davis

October 15, 2024

5  out of  5
rating by Donna Davis
"Nikki was very helpful and very knowledgeable about what State Farm offers!!! We had a great experience with her."
We responded:
"Donna, Thank you for your kind words about Nikki! We're glad to hear that you had a great experience with her. She's a valuable member of our team, and we appreciate your feedback"
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Nathan Rogers

October 15, 2024

5  out of  5
rating by Nathan Rogers
"Nikki is super helpful and kind!!"
We responded:
"Nathan, Thank you for your kind words about Nikki! We’re so glad to hear that she was helpful and kind."
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Nicole Geyer

October 15, 2024

5  out of  5
rating by Nicole Geyer
"Excellent customer service. I’m a long time customer and I’ve never been let down. Thanks for all you do!"
We responded:
"Nicole, Thank you for your kind words! We appreciate your continued business and loyalty."
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Noah Trimmer

October 15, 2024

5  out of  5
rating by Noah Trimmer
"This team provides such a great service whenever we need them. They are always reachable and willing to help out in stressful times. The last time we had car issues and needed assistance in calling a tow truck Kayleigh directed us to the people we need to contact and followed up later that day to make sure someone was out to pick up our car and that we were home safely. We can’t say enough positive things about Josh’s team!"
We responded:
"Noah, Thank you for taking the time to share your positive experience with our team. We're thrilled to hear that we were able to provide you with the assistance you needed during a stressful time. We understand how important it is to have reliable support when dealing with car issues. We're glad that Kayleigh was able to guide you through the process and ensure that your car was taken care of promptly. Your kind words mean a lot to us. We're committed to providing exceptional service to all of our clients, and we're grateful for your continued support."
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Andrea Barchiesi

October 15, 2024

5  out of  5
rating by Andrea Barchiesi
"Even though I’ve known this team for awhile im so grateful I finally made the switch. They really go above and beyond to provide the best service. I never have to think or worry about any of my insurance needs. They really take care of everything. I would never want anyone else handling my account and would highly recommend them to anyone who needs a stellar agent!"
We responded:
"Andrea, We're delighted to hear that you've had such a positive experience with our team. Your kind words are a testament to their hard work and dedication. Thank you for recommending us. "
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Destinee Reid

October 15, 2024

5  out of  5
rating by Destinee Reid
"I recently started renters & life insurance with State Farm and was serviced by Kayla, and she made it such an easy process while being extremely professional and ensuring that all of my needs were met with both policies. I’m extremely happy with not only the experience i had while purchasing my policies but also the customer service I’ve experienced with any questions or concerns I’ve had since. Strongly recommend State Farm Josh Grove as well as Kayla for any insurance needs."
We responded:
"Destinee, We're so glad to hear that Kayla made your experience with State Farm so positive. Her dedication to providing excellent customer service is a valuable asset to our team. Thank you for recommending her and the Josh Grove State Farm Agency."
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Caitlin Bond

October 15, 2024

5  out of  5
rating by Caitlin Bond
"I was with my previous insurance since I began driving. After speaking with Kayla about my options I decided to make the switch and bundle my home and auto insurance with State Farm. Kayla made sure to pay close attention to my wants and needs and get me the best policy possible. I now have better coverage than I had before with a better premium! It’s nice to know there is someone out there that focuses on what is best for the customer and takes the time to make sure things are being done efficiently. She even convinced me to get the “drive safe and save” device for an extra discount! I highly recommend Kayla to anyone I can. She is extremely professional and you can tell she genuinely enjoys doing what she does!"
We responded:
"Wow Caitlin, Thank you for this amazing review about Kayla! We are glad she took such great care of you! Please don't hesitate to reach out with any insurance needs! We appreciate you!"